To company executive
- International staff
Japanese-style meticulous service
Inbound tourism solutions - A international staffing agency specialized in hospitality, interpretation, and sales
What WBH can do is
01
ABILITY
- Trusted Track Record
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Trusted Track Record
We are No. 1 in dispatching personnel to duty-free shops at Japan's gateways, Narita Airport and Haneda Airport!
Haneda Airport: 1st place (106 personnel) out of 10 companies
Narita Airport: 1st place (94 personnel) out of 8 companies
We also dispatch personnel to major Japanese companies such as hotels, drugstores, and luxury boutiques, which are frequented by foreign visitors to Japan.
2024.4 Kansai International Airport - Start
2024.6 Chubu Centrair International Airport - Start
2024. Fall Fukuoka Airport - Planned Start
2025. Spring Naha Airport - Planned Start
02
ABILITY
- Strong in Inbound Tourism Due to Japanese and Multilingual Support!
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Most of our dispatched employees have lived in Japan for many years, so their Japanese language skills are at a native level or equivalent to JLPT N1 or N2.
Additionally, they can speak English, Chinese, and other Asian languages, enabling them to serve both domestic and international tourists.
03
ABILITY
- An educational system that enables foreigners to provide Japanese-style "omotenashi" hospitality service
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Japan's uniquely courteous and meticulous hospitality service is highly regarded worldwide. To ensure our dispatch staff can become immediate assets, we conduct practical original training sessions before dispatch. These sessions are conducted by instructors from the Japan Business Ability Authorization Association (JBAA) and Setgu Educational Instructors, lasting a total of six hours. Not only is this usually expensive 'hospitality service training' provided for free, but you also receive a salary during the training, allowing you to earn money while you learn.
After dispatch, we offer the industry's highest standard of education, including quarterly level-specific training, monthly on-site guidance, and Japanese speech contests.
04
ABILITY
- A supportive system with personalized assistance from native staff.
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One of our company's key features in bridging the gap between highly skilled foreign talent in Japan and Japanese society is that our management team also has extensive overseas experience. We can communicate in native languages such as Chinese, providing support that is closely aligned with the needs of our dispatch employees.
Additionally, we have established a hotline using social media. This allows for consultations not only about work-related matters before and after joining but also about personal concerns and issues, ensuring that support is always available.
As a result, many of our dispatch employees feel secure and choose to work with us long-term, resulting in one of the lowest turnover rates in the industry.
05
ABILITY
- Strict compliance in hiring foreign employees.
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In hiring foreign employees, it is crucial to manage "residence status" and "period of stay." Our company ensures strict compliance with the "Immigration Control and Refugee Recognition Act" and dispatches or introduces only those foreign nationals who are eligible to work.
Additionally, we support the application process for work visa renewals without charging any fees, preventing potential issues in advance.
This approach alleviates concerns for companies employing foreign personnel.
06
ABILITY
- With exceptional matching capabilities and swift response, we effectively reduce hiring costs.
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WBH secures personnel through its unique sales channels.
Many of our staff members have extensive overseas experience, enabling us to swiftly secure excellent talent.
Our sales representatives carefully listen to the requirements of client companies and collaborate with specialized coordinators to select suitable candidates. This selection process considers not only experience and skills but also enthusiasm and a willingness to take on challenges.
Additionally, we maintain close communication with the company representatives even after dispatch, ensuring a system that can promptly respond to the clients' needs.
Outstanding achievement
- 01
- For those prepared for inbound tourism Support the shortage of dispatched personnel to practitioners at Narita International Airport DUTY FREE SHOP
- 02
- The results of the dispatch of translators for the 2021 Tokyo Olympic Games
- 03
- The talent introduction project of Relief printing plate Limited company. has won the first place among the 19 companies competing in data input operations of government administrative organs.
Common problems
- What is the minimum period for which a worker can be dispatched?
- Generally, dispatching is available for periods of 31 days or more. For periods of 30 days or less, there may be restrictions on the types of jobs or staff available. Please contact us for more details.
- Are there any job categories where dispatching is not allowed?
- According to the Worker Dispatching Act, the following types of work are prohibited from using dispatched workers:
- ・Port transportation work
- ・Construction work
- ・Security work
- ・Medical-related work in hospitals, etc.
※Jobs conducted as representatives of the employer in labor-management negotiations or similar tasks.
- Is it possible to interview dispatched staff?
- According to the Worker Dispatching Act, the client company is prohibited from conducting any actions aimed at selecting dispatched staff (such as resume screening or interviews) when signing a worker dispatch contract.
- Can dispatched staff be hired as full-time employees during the contract period?
- It is not possible to directly employ dispatched staff during the contract period. However, if the client company, the dispatching agency, and the dispatched staff all agree, the dispatch contract can be terminated, and a new temp-to-perm contract may be concluded thereafter.
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Inquiries about materials
- Consultation fee is free.
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responding industry
- Translator, salesperson
- At the store site, positions such as (catch-up, sales, warehouse management, cashier) are dispatched and profiled, and all-round correspond.
- Manufacturing, light employees
- From development, manufacturing and after-sales service. From the stage of filing the personnel strategy case to the realization of the overall problem solving.
- Other
- There are a variety of industries such as aviation association, education association, medical personnel, diet association, etc. If you are interested, please talk about it in detail.
CSR
- The undertakings guarded and practiced by WBH Co., Ltd.
- From the beginning of its business in 2019, the company's business philosophy is to continue to provide real value and contribute to society by sending excellent Japanese talents to enterprises. now on. Therefore, it is hoped that for understaffed enterprises, we can realize corporate social responsibility through the following correspondence.
- To the customer
- The company provides excellent foreign talents by obtaining the satisfaction and trust of guests. But not only will it end after sending talents, but also regularly educate foreign employees in Japanese business etiquette, and we will always strive to eliminate the differences between foreigners' talents and Japanese society. Moreover, the company strictly abides by the laws on personal privacy and the policies and norms stipulated by the state. Dissatisfaction with claims, consulting, opinions and other customer needs of professional activities are humble and listened to, and will be reflected in business improvement, business policies, etc.
- For traders
- When selecting traders, the company will consider price, performance, trust, etc. in a fair and comprehensive manner. In addition, the relevant laws will be followed during the transaction and the transaction will be conducted fairly.
- For employees
- It will be supported for the reassuring work of foreign workers, but it does not mean that the working environment of foreign workers in Japan has been completely renovated. For example, there are many foreign workers who do not understand the rules because of language and cultural differences, and think that visa application or social insurance application procedures are difficult. Therefore, WBH Co., Ltd. has set up an exclusive support window for foreigners to send employees.
- Mental health care Consultation hotline
- In order to completely eliminate all kinds of harassment such as sexual harassment and workplace bullying, WBH Co., Ltd. has set up the company's dedicated SNS "consultation hotline". Considering the privacy protection of the negotiator, you can consult anonymously. Based on the principle of not adversely affecting the negotiators, this hotline has also been improving the consultation mechanism.
- For society
- The company has always been aimed at eliminating the understaffing caused by the aging of Japanese young children, establishing friendly relations between Japan and overseas countries, and taking into account the interests of regional society. I have the awareness that I am a member of the regional society. In order to build good social relations and provide excellent foreign talents, especially for the regional activation of Chiba Prefecture, the company's entrepreneurial place.
- Donations of medical supplies
- In 2020, due to the novel coronavirus epidemic and the shortage of domestic medical supplies, WBH Co.Ltd. donated 4,000 masks and 120 hand washing gels containing 75% alcohol to Yachiyo City, Chiba Prefecture; 120 hand washing gels with 75% alcohol to the Chamber of Commerce and distributed them to medical machines. Structure, nursery.